Government Technology

The "smarts" of any community will be judged in large part by how well its citizens use technology to make their city a better place to live.

"It’s really a way to have the department heads push to deliver better services to the city of Boston." Mayor Walsh

"Being in the field and testing during the slower periods, and in smaller areas, allows you to refine strategy and tactics so that you can make the larger investments with confidence."

One of the reasons Bryant Park remains so successful is because of steady, data-driven changes to its operations. The examples are many, and delve into every area of the park’s management.

California’s is about $10 billion annually, and the Golden State is investing $670 million over five years in technology to improve its collections, expected to raise an additional $1 billion a year in tax revenue.

It is crucial to identify key performance indicators from the start, to rely on data for decision-making and to regularly evaluate outcomes and make adjustments as necessary.

Initial cybersecurity risk assessments of state systems linking to federal computers to help enroll people for coverage under the new health care law found widespread risks.

New technologies can’t solve what are essentially political questions about power and rights.

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Your current selection is Moneyball. What does that have to do with government?

It’s all about using data in unique ways to drive innovation. Right now, the mayor is working with an organization called Results for America, and they’ve been promoting this "Moneyball for Government" idea to use data and evidence to drive investment decisions. We recently did a Twitter town hall around that and so it made sense to add this book.