Lead Your Team More Effectively! 3 Leadership Trainings from Prospera

Coach Approach Training: 3/4

Learn the strategies to lead teams with more confidence and courage! Instructor Karen Lum brings extensive experience in high-end guest and client service in a variety of industries, as well as senior-level team and project management. She has held an executive position at Moonlight Basin Resort in Big Sky, Montana, as well as roles with Holland America Cruise Line and Windstar Cruises. Karen has extensive experience as a leadership and service trainer for an array of companies and non-profits across the country.
  1. How to tap into employee motivation
  2. Setting clear expectations
  3. Holding team members accountable
  4. Two way feedback between manager & employee
  5. Strategies for approaching employee management as a real time coach
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How to Avoid the Top 10 HR Headaches: 3/25
This session will be taught by instructor Kari Gras with TogetHR Consulting. Attending this workshop you will learn about all 10 of these HR categories and why they’re important to know if you have employees. As a bonus, each participant may choose 1 practical template to implement into their business.

  • Setting Expectations with Job Descriptions
  • Employee Handbooks – Advantages of Policies & Procedures
  • Unique MT Employment Laws
  • Recruiting – Screening & Selection
  • Effective Orientations
  • Retention – Compensation & Benefits Packages
  • Resolving Conflict – Proper Communication
  • Documentation – Discipline or Coaching
  • Performance – Outstanding and Needs Improvement
  • Separations – Avoiding lawsuits
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Leading Through Turbulent Times: 4/13
This series will be lead by Ris Higgins and Joe Esparza from Leadership Outfitters. Never has effective leadership been more important, or more challenging. We now lead from our computers on virtual platforms, juggling priorities that shift daily as our business responds to global situations. This 6 session course offers interactive virtual Zoom sessions focused on how to address common challenges and continue to make a strong leadership contribution.
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