AI Copilots Are ‘Redefining’ Sales And Service Jobs, Says Salesforce AI’s CEO
While few people thought much of artificial intelligence until about a year ago, when ChatGPT exploded into the world’s consciousness, Clara Shih says she’s been thinking about it since college. As an undergrad at Stanford, she took an intro to AI class. As founder of Hearsay Systems, a social media-based software platform, she developed AI to identify sales leads and automate compliance.
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