“These are the conditions for the French Revolution.”

Essentially, the big tech companies became The Phone Company—pernicious behemoths who enshittify their products to extract more profits. You can’t even get a human customer-service person on the phone. In a 2024 survey of Silicon Valley residents, three-quarters of respondents felt tech companies have too much power; nearly as many believe they have lost their moral compass.

I Thought I Knew Silicon Valley. I Was Wrong