Qwest taps Cache, Utah for new call center

A former home improvement center soon will be improved to become home to a 574-job call center.

Qwest Communications International Inc., along with various public officials, announced Tuesday that a former Anderson Lumber store on Main Street will be converted to a customer sales and service center for the Denver-based company and will be fully staffed by mid-August.

Jerry Fenn, Qwest president for Utah, said the company put customer call centers in Iowa and South Dakota the past two years and could have placed a third anywhere, particularly anywhere in the company’s 14-state local-service area.

But Utah has pro-business programs and policies. "And Cache Valley, we think, is a particularly great place for us to locate this facility because it has one of the most technically advanced and savvy work forces and a highly educated work force and a dependable work force," Fenn told the crowd of more than 200 jammed into the North Logan City Library for the announcement.

By Brice Wallace
Deseret Morning News

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