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PyMC Labs – LLMs Reproduce Human Purchase Intent via Semantic Similarity Elicitation of Likert Ratings

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“This paper shows that you can predict actual purchase intent (90% accuracy) by asking an off-the-shelf LLM to impersonate a customer with a demographic profile, giving it a product image & having the AI give its impressions, which are then compared to reference statements by similarity. No fine-tuning or training required & it beat classic machine learning methods for predicting customer interest.”

Consumer research costs companies billions annually yet suffers from panel biases and limited scale. Large language models (LLMs) offer an alternative by simulating synthetic consumers, but produce unrealistic response distributions when asked directly for numerical ratings. We present semantic similarity rating (SSR), a method that elicits textual responses from LLMs and maps these to Likert distributions using embedding similarity to reference statements. Testing on an extensive dataset comprising 57 personal care product surveys conducted by a leading corporation in that market (9,300 human responses), SSR achieves 90% of human test-retest reliability while maintaining realistic response distributions (KS similarity > 0.85). Additionally, these synthetic respondents provide rich qualitative feedback explaining their ratings. This framework enables scalable consumer research simulations while preserving traditional survey metrics and interpretability.

Benjamin F. Maier, Ulf Aslak, Luca Fiaschi, Nina Rismal, Kemble Fletcher, Christian C. Luhmann, Robbie Dow, Kli Pappas, Thomas V. Wiecki

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