New call center to set up in Butte Plaza Mall, employ 350 people

The company behind the new call center is FCR, an Oregon-based provider of outsourced call centers and other business services.

The company, previously known as First Call Resolution, announced in November it would open a new facility in the Mining City in early 2019 and would bring up to 350 new jobs to the community. The company already has a location in Great Falls, as well as locations in Oregon, Mexico and Poland. The Butte facility will be the company’s ninth location.