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A roadmap for consumer-centric focus to the smart grid

"The Smart Grid Consumer Focus Strategy: Transforming Utility Operations to Build Consumer Value"

"A great read for anyone working on delivering customer value from the smart grid. Christine and Bill have captured the complexity of putting all the pieces together in an easy to read format that’s sure to cause some thought for even the most experienced leadership."

By Christine Hertzog and Bill Maikranz

http://www.smartgridlibrary.com/shop-smart-grid-library-books/consumer-focus-strategy/

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