Teleperformance expanding in Utah – Customer-care firm’s hoping to hire up to 1,000 for Lindon center

Teleperformance USA is answering the call for its largest client.

Employees work at Teleperformance USA’s headquarters in Salt Lake City in 2002. The company will have five centers in Utah after its Lindon branch opens.

The Salt Lake-based company said Tuesday it will open a new customer-care center in Lindon that it hopes soon will employ up to 1,000 people to handle calls for a wireless phone company.

Teleperformance officials said they hope the 40,890-square-foot center at 380 Technology Court will open Tuesday with 200 people starting a four-week training period and that the facility will grow by that same number each month.

"Provo has been an excellent market for us for about nine years. We have a smaller center there," said Carrie Bohren, vice president of recruiting, training and human capital resource management. "We have a very large client that continues to expand for our organization. It’s about 53 percent of our company right now. Due to Provo’s success, they want us to expand in that market, so we chose a center in the Lindon area."

By Brice Wallace
Deseret Morning News

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