Montana agencies are racing to be 100% digital

Agencies in Montana’s state government are currently engaged in an internal competition to go digital.Late last year, Gov. Greg Gianforte quietly challenged executive-branch agencies to digitize 100% of their business processes. It’s not exactly a cutthroat challenge, as the only reward for winning is bragging rights — and the agencies appear to be cooperating with each other — but according to the state’s chief information officer, the stakes are still high.

“The effort that’s involved by both the citizen and the agent should really be dramatically impacted by the ability to do this,” said Kevin Gilbertson, whom Gianforte appointed last March.

Written by Colin Wood