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How the combination of our cultures of service and tipping leads to sexual harassment in restaurants – What about the ad industry?
July 12, 2021/
The combination of tipping-based compensation structures with demands for overexaggerated friendliness lead customers to feel they have power over service workers.
Anywhere between 70% and 90% of restaurant servers and bartenders have likely been subjected to sexual harassment—from unwanted comments and looks, requests for dates, to physical touching—by customers. There are also many anecdotal indications that the behavior has heightened during the pandemic, with wait staff reporting what’s come to be known as “maskual harassment”: servers being asked to remove their masks and show their faces for the gratification of customers.
The ad industry just got a wake-up call for its mistreatment of women
