Grow and Develop Your Team Using Coach Approach!

Coach Approach Training
This course is based on a management book called, “Coaching Illustrated,” by Mark David. The course highlights four specific principles in the book and breaks them down and applies them to real life management scenarios. During the course, you will learn strategies to effectively grow and develop your team using a coaching style to management.
  1. How to tap into employee motivation
  2. Setting clear expectations
  3. Holding team members accountable
  4. Two way feedback between manager & employee
  5. Strategies for approaching employee management as a real time coach

About the Trainer, Karen Lum:

Karen brings extensive experience in high-end guest and client service in a variety of industries, as well as senior-level team and project management. She has held an executive position at Moonlight Basin Resort in Big Sky, Montana, as well as roles with Holland America Cruise Line and Windstar Cruises. She has also served in community leadership roles in both regional and national marketing and public relations for Big Sky, Montana. Additionally, Karen has extensive experience as a leadership and service trainer for an array of companies and non-profits across the country.

“People Management is SO HARD! In this class I learned how to motivate my employees, communicate and set clear expectations (in a way that they understand), and provide feedback – this has really helped reduce my stress as a manager and has given me the confidence to manage.”

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