Great Falls, Montana city government transitioning to new software, having conversion issues

The city has been undergoing multiple software conversions, all fraught with issues and unanticipated delays.

The city finance department has been transitioning to a new software for about a year and in November, the updates caused a glitch in the forms that allow the city to print checks and the city couldn’t print checks from Nov. 10-23, according to City Manager Greg Doyon. The glitch affected all city departments.