News

Frontier Airlines cuts the cord on customer service by phone

Frontier Airlines

You can’t call Frontier Airlines to book a flight or fix travel issues anymore.

The Denver-based carrier has gotten rid of its customer service phone line.

“Our Customer Care function recently transitioned to fully digital communications, which enables us to ensure our customers get the information they need as expeditiously and efficiently as possible,” Frontier said in a statement, telling USA TODAY it was a gradual transition that was completed last weekend.

 

Eve Chen

USA TODAY

Leave a Comment

You must be logged in to post a comment.