CIOs Must Make Generative AI a Core Team Collaborator

The forthcoming “HBR Guide to Generative AI for Teams” by Gabriele Rosani and Elisa Farri urges CIOs and CTOs to embed GenAI within organizational workflows, transforming collaboration rather than treating AI as a mere productivity tool. This suggests an evolution in how businesses operate.

Capgemini Research’s 2024 survey of 1,500 managers reveals that daily GenAI use has surged from 15% to 49%, yet only 7% engage AI in team activities despite meetings consuming 20% to 40% of managerial time. The book highlights AI’s potential roles as research assistants, facilitators, and brainstorming agents, and suggests IT departments could play a key role in leading this integration through APIs and corporate language model standards. However, risks like hallucinations and data exposure necessitate human oversight.

The book’s release next week highlights the importance of retraining employees and embedding AI more deeply into collaboration.

The room where it happens: Why CIOs should make AI a member of the team
By Myles Suer, Information Week