Can Metrics Capture the Value of ‘Innovation’?

Without nontechnical metrics, he said, "every time there’s a cut, they lose the ability to innovate. They have to choose between maintaining things or trying new things. And obviously, they choose to maintain."

By Mohana Ravindranath

Full Story: http://www.nextgov.com/cio-briefing/2015/08/can-metrics-capture-value-innovation/119221/