Boston invests in curb management tech to improve resident satisfaction

The city of Boston has revved up its parking management system in a bid to improve the city’s accessibility and drive more efficient decision-making as officials allocate city resources and services.

Since June, the Boston Transportation Department has been leveraging a modernized digital parking infrastructure through the tech provider Passport. The new platform replaced the city’s 40-year-old system, enabling more streamlined data sharing, improving parking compliance and enhancing service delivery for visitors and businesses in the city.

The cloud-enabled platform allows people to submit mobile payments for parking or permitting, which also provides officials with data visualizations and reporting on metrics like where and when parking transactions occurred or payment compliance rates, said Gene Rohrwasser, chief technology officer of Passport.

By Kaitlyn Levinson