Guide to the Successful Creation of Private-Public Partnerships

A new report from the Center for Digital Government and Center for Digital Education describes case studies and best practices on successful strategies and management techniques for public-private partnerships in government and education. The guide also outlines how to write and manage Request for Proposals, methods on how to cut costs, and techniques to increase customer service and build winning business relationships.

Contact: Joseph Trella
Homeland Security and Technology Division

http://www.nga.org/center/frontAndCenter/1,1188,C_FRONT_CENTER%5ED_6289,00.html

The Center for Digital Government examined practices required for successful public-private partnerships by interviewing dozens of IT directors, managers and chief information officers. Findings from the interviews included the following:

* 83 percent stated that suppliers who are willing to make financial concessions or help in the planning process to reduce expenditures make excellent partners.

* 25 percent also said that working together on the procurement process was important.

* 16 percent said that it was important that the supplier staff worked closely with government staff and fully participated in meetings.

Besides strategies, the study also provides case studies of successful private-public partnerships. The state of Utah’s partnership with Utah Interactive, another division of the National Information Consortium (NIC), has gone so well that the state recently extended its e-government services contract for another four years and the site took first place in the Center for Digital Government’s 2003 Best of the Web contest.
Related Links:

* Essential Partnership Study http://media.centerdigitalgov.com/reg2view/Essential_Partnerships_FINAL.pdf

* Utah Web portal http://www.utah.gov/main/index

* Government Technology http://www.govtech.net/news/news.php?id=83748