Headlines around AI-generated job applications have raised concerns about authenticity and trust during the hiring process. If a machine can craft a convincing cover letter, how can hiring managers believe what they’re reading, or be confident they’re seeing the real person behind the application? On the flip side, how can candidates trust that their individuality won’t be overlooked by algorithms optimized for keywords, not character?

As AI reshapes hiring, soft skills have become imperative, but are still too easy to overlook, writes Olive Turon.