The CEO Should Be The Chief Experience Officer – "Don’t just improve the product, improve the experience."

The phrase "Chief Executive Officer" doesn’t convey much, if anything. There’s a better way to describe the role.

I will posit that in a technology company, the CEO should be the Chief Experience Officer.

If the CEO can make the following set of experiences amazing, by definition, she will make an amazing company.

Posted by Dharmesh Shah

Full Story: http://onstartups.com/tabid/3339/bid/72404/The-CEO-Should-Be-The-Chief-Experience-Officer.aspx