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Problems With Idaho’s Luma – New $100M Financial System Demonstrate Just How Hard Modernization Is

“It was a very, very simple process in the old system,” said one financial employee who spoke on the condition of anonymity out of fear of retribution. “The new system is absolutely insane.”

The new project aimed to modernize accounting, hiring and employee review, but for many, the overhaul has just added unnecessary frustration. The last time Idaho overhauled its processes to this extent was in the 1980s.

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