Northwestern Energy 2020 Community Report

When you turn up your heat or flip on your light switch, it takes the dedication of our 1,533 employees to keep your energy on night and day, 365 days a year.Those dedicated workers are proud residents of the communities we serve in Montana, South Dakota, Nebraska and Yellowstone National Park.

Our employees are active in their communities – they volunteer, they help their neighbors and they work to build good lives for their families.As a company, we are dedicated to doing the same. NorthWestern Energy encourages employees to give back, and as a company, we strive to be a good citizen of the communities we serve.

In 2019, we gave more than $2.1 million in charitable donations and sponsorships, economic development opportunities, scholarships and professional association dues across our territory.In addition to our charitable giving, the work we do creates a wide ring of ripples throughout our local economies.

Researchers determined that in 2019 NorthWestern Energy’s total economic impact across our entire service territory was more than $2 billion, and we helped create more than 12,500 jobs.We’re proud of our role in assisting our communities to grow and thrive.Our Community Report is our report to you, our customers. I always look forward to highlighting the great work that goes on to provide you with reliable power and to help your community be a vibrant place to call home.

I also encourage you to take a look at our companion Environmental Report, available at http://www.northwesternenergy.com/environment.Finally, in spring 2020 all of our worlds were upended by the COVID-19 pandemic. At NorthWestern, this has forced us to redesign the way we work, to keep our employees and customers safe, and to continue providing you safe and reliable service.

We reaffirm our commitment to work with you as we make necessary and painful adjustments to a situation that is of the gravest concern to all of us

Bob Rowe