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In Just 11 Words, This Shocking New Research Reveals Why Many Airlines Really Don’t Care About Customers

October 4, 2018/

You know that stuff about the customer being king doesn’t apply to every industry, don’t you?

In certain areas of business, the customer is more like the Five of Hearts.

Oddly, the airline industry comes to mind.

By Chris Matyszczyk

https://www.inc.com/chris-matyszczyk/in-just-11-words-this-shocking-new-research-reveals-why-many-airlines-really-dont-care-about-customers.html?cid=nl029week40day04_4&utm_source=newsletter&utm_medium=email&utm_campaign=Inc%20Must%20Reads&position=1&partner=newsletter&campaign_date=04102018

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