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Western Energy Institute – Customer + Corporate Symposium – Virtual – March 8-10

March 8 - March 10

Join over 250 energy professionals to discuss the latest industry trends and best practices in corporate and customer services. The diverse mix of presentations, Q&A panels, roundtable discussions and networking allow attendees to share their experiences and develop contacts throughout the industry. Expect to gain applicable insights on a variety of topics including customer experience; human resources; emerging technology, products and services; community engagement, data and business systems. This program is an excellent professional development and organizational team-building opportunity.

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Rick Edwards with Northwestern Energy writes: This conference is attended by management level folks from various utilities across the western US.  I am facilitating a customer panel regarding “Customer Insights – Managing in a world of Disruption”.  The virtual discussion will be held on March 10, 2021 from 8:30 – 9:45.  I plan to have representatives of the residential, commercial, industrial and possibly low income classes participate.  The representatives will be from various states in the West. 
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Who Should Attend
• Corporate and customer service senior management
• Customer experience and channel managers
• Service center managers
• Customer program managers
• Community outreach and public relations professionals
• Human resources professionals IT and technology professionals
• Data analysts and management professionals
• Service company providers

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