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Colorado's More Modern CRM

June 17, 2018View for printing

A modular, cloud-based system positions Colorado on the leading edge of benefits management.

Most state government health and human service agencies continue to rely on unwieldy legacy software to run their eligibility systems. Because of their complexity, updates and replacement projects often end up over budget and behind schedule. But with the encouragement of the federal government, some states have begun deploying commercial cloud platforms and a modular approach to speed up development and reduce risk.

by David Raths
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