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Emerging Technologies That Will Transform Experiences

We’re all aware of the immense impact that technology has had on the ways in which consumers interact with brands.

Think about some early inventions–such as the telephone in 1876 and the television in 1926–which gave businesses an easy way to connect with consumers on a more intimate level, from the comfort of their homes. Fast-forward to the late 1970s, when people could purchase personal computers, and next, 1991, when the Internet (World Wide Web) became available to the world. Both brought with them dramatic changes.

by Giselle Abramovich . Senior & Strategic Editor . CMO.com

http://cmo.com/features/articles/2017/11/2/how-emerging-tech-will-impact-customer-experiences.html?cid=soc%3Afbq118exb#gs.uLSEuAU

Many thanks to David F for sharing.

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