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Workplace tips: Customer service skills every employee needs

November 12, 2017View for printing

If you work with clients on a regular basis, you always need to be on your game.

Being good at customer service means that when you're grumpy, tired, or super-busy, you still project a friendly and professional tone at all times. Even if you're not working directly in customer service, per se, that doesn't mean that customer service skills do not apply to you -- it can never hurt to brush up on your people skills, no matter what industry you work in.

Peter Jones, The Job Network

https://www.usatoday.com/story/money/ ... /107430188/
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Reprinted under the Fair Use doctrine of international copyright law. Full copyright retained by the original publication. In accordance with Title 17 U.S.C. Section 107, this material is distributed without profit to those who have expressed a prior interest in receiving the included information for research and educational purposes.


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