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Workplace tips: Customer service skills every employee needs

November 12, 2017View for printing

If you work with clients on a regular basis, you always need to be on your game.

Being good at customer service means that when you're grumpy, tired, or super-busy, you still project a friendly and professional tone at all times. Even if you're not working directly in customer service, per se, that doesn't mean that customer service skills do not apply to you -- it can never hurt to brush up on your people skills, no matter what industry you work in.

Peter Jones, The Job Network ... /107430188/
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