Boston Mayor to Unveil Data-Driven Performance Platform – "Complete transparency"

Whether benchmarks are being met on school attendance, the number of missed trash collections, stabbings and more is there for all to see.

Fresh off a two-month testing period, the digital watchdog service known as CityScore http://www.cityofboston.gov/cityscore/ lists the most telling data indicators from every facet of municipal government — including the city’s 311 app — and plainly states whether their performance is at, above or below targets.

Here’s how it works: CityScore takes a look at metrics from different city departments and combines them into a single number that represents the city’s overall performance. Scores are compared to either a goal set by the city or a historical performance average. A score of 1 means the city is meeting its target. A score of less than 1 means the city is not meeting its target. And a score of more than 1 means the city is exceeding its target.

by Jessica Van Sack, Boston Herald

Full Story: http://www.govtech.com/dc/articles/Boston-Mayor-to-Unveil-Data-Driven-Performance-Platform.html