News

The Treasure Valley is good for the call center industry. But is the industry good for the Valley?

August 20, 2013 /

MATR Sponsor (view all)


Working to create a clean and balanced energy portfolio that will provide for a safe and reliable energy future. Learn more at http://www.NorthWesternEnergy.com/BrightFuture

This is the headset kingdom, the place where DirecTV’s 20 million U.S. customers call when they want to change or cancel their satellite TV packages.

About 1,200 employees work in the glass-fronted, 155,000-square-foot stronghold at 5800 N. Meeker Drive, west of the Hewlett-Packard campus on Chinden Boulevard. Call centers for Bodybuilding.com and Idaho Power Co. are across the street. Thousands of workers staff about 30 other call centers around the Valley, handling "inbound" customer-service calls and "outbound" sales calls for companies across the nation.

By Zach Kyle — [email protected]

Full Story: http://www.idahostatesman.com/2013/08/20/2714771/hold-please.html

MATR Supporters (view all)


Big Sky Commerce is an integrated provider of merchant credit card transaction processing services, check processing services, Internet payment gateways, related software application products and value-added services.

For over 25 years, Montana World Trade Center® has served Montana as a trusted business adviser.

Prospera helps businesses and communities find their pathway to success, acting as the navigator, problem solver and catalyst for a strong Montana economy.
Posted in:

Sorry, we couldn't find any posts. Please try a different search.

Leave a Comment

You must be logged in to post a comment.