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Business Intelligence Dashboards Simplify Regulation Compliance for Social Service Agency

When Mary Shamouel became CIO of the Santa Clara County, Calif., Social Services Agency in 2007, she faced a barrage of skepticism regarding her goal to deploy business intelligence dashboards, which simplified the process of evaluating the agency’s compliance with various regulations by systematically and comprehensively displaying certain tasks. By bringing employees on board, Shamouel ultimately deployed agencywide dashboards that help the county make systematic evaluations.

By Andy Opsahl,Karen Stewartson

Full Story: http://www.govtech.com/enterprise-technology/Business-Intelligence-Dashboards-Social-Service-Agency.html

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