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11 Ways Your Startup Can Deliver Support That Will Increase Sales

November 1, 2010 /

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"For small to medium to national organizations, for events and fundraisers of any size, in any format – live, virtual or hybrid – the platform is built for scale."

Support is often an after thought for many startups in terms of the impact it has on your time, sanity, and development resources. It’s usually a tedious chore that is a second class citizen. Or…Maybe it’s not. Maybe your startup worships at the altar of Zappos. If you do, odds are the influx of support hits you from out of nowhere like a sucker punch. Here’s what I’ve learned about preparing for support, how it decreases churn, and increases sales.

by Jason Baptiste

Full Story: http://onstartups.com/tabid/3339/bid/21019/11-Ways-Your-Startup-Can-Deliver-Support-That-Will-Increase-Sales.aspx

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Montana Technology Innovation Partnership (MTIP)- Promoting Technology Commercialization in the State of Montana.

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