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Civic Engagement: Your Next Technology ‘Sweet Spot’?

Online services are fine, but they’ve become old hat. It’s time to use new technology tools to make government more transparent and collaborative.

A key priority for CXO and CIO collaboration should be to continue applying new technology to create deeper relationships between government and the public. The new focus should move beyond the one-way transactions of service delivery and toward the more complex two-way interactions of civic engagement.

By Jerry Mechling

Full Story: http://www.governing.com/column/civic-engagement-your-next-technology-sweet-spot

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