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How To Make Teleworking Work

Supervisors want to know how to measure productivity of those they cannot see, how to maintain team cohesion and collaboration or how to adjust their management style. Human resources executives worry about potential changes to employment contracts and policy enforcement procedures. IT managers worry about support and training issues.

The rise in teleworker programs makes a strong case for enterprises to consider the use of unified Relevant Products/Services communications (UC) and may be the driving force leading to much wider deployments. The basic tenant of UC — communication and collaboration from anywhere, anytime — is demonstrated in the teleworker and mobile worker situations.

By Shane Yu

Full Story: http://www.crm-daily.com/story.xhtml?story_id=0020003U7AS8

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