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Telegraphing feedback: The stuff of yesteryear
November 30, 2008 /
When Jack Canfield, author of "The Success Principles," gives a training session on feedback, he’ll recruit a volunteer from the audience. The job? Steer Jack, who is blindfolded, to walk up to the volunteer’s spot in the auditorium.
Step after every step, the volunteer offers up just two words: "On course" or "Off course." The audience notices two things: Had Jack been told he was "off course" more often, he would have reached his goal faster. But, even so, Jack always gets to the right spot because he’s "continually taking action and constantly adjusting to the feedback."
By HARVEY MACKAY
Full Story: http://www.cdapress.com/articles/2008/11/30/business/bus02.txt
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