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Learning to manage clients can tame unpredictable workloads
October 26, 2005 /
Q: For nine years, I have run an environmental consulting business as a sole proprietor. My biggest challenge is how to manage a completely unpredictable workload.
I make project commitments based on schedules presented to me by my clients, but these schedules shift about 75 percent of the time.
Sometimes I turn down work because of a big job, but then the client delays that job and I’m left with a gaping hole in my schedule. Or I end up working on several jobs at once and putting in insane hours. Any suggestions?
Response by Ilana DeBare
http://sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2005/10/26/BUGUPFDRKE1.DTL
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