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Insurer gives patients power of information – Regence BlueShield of Idaho

Regence BlueShield of Idaho Web site tracks claims, gives patients a way to find best doctor, hospital for treatment

Nine-year-old Hunter Birrer was in a scooter accident a few weeks ago so his mother, Laurie, took him to an urgent care center for X-rays and a full examination. When she left, Birrer wondered how much it would all cost.

A few days later, she logged on to a new Web site provided by her insurance company, Regence BlueShield of Idaho, and saw the claim for her son’s visit to the clinic listed on her personalized home page.

The Regence Web site http://www.MyRegence.com is part of a growing trend across the health care industry to educate consumers about their medical expenses so they can help reduce the rising costs of health care. But Regence officials and others in the health sciences field said the site is a new concept for Idaho.

Saori Yoneda / The Idaho Statesman

Full Story: http://www.idahostatesman.com/apps/pbcs.dll/article?AID=/20050821/NEWS02/508210312/1029

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