SBA Solutions Newsletter

Another can’t-miss edition of is ready. The December edition
is packed with info on how to make your customers and employees feel
appreciated.

You’ll find:

1. The three golden rules of customer service and how they can help
set you apart from the competition

2. Ten tips on how to reduce stress – something everyone needs to do
during the busy holiday season

3. The best way to hand out bonuses fairly

4. The secrets of savvy shoppers – sure to help keep you sane as you
navigate the stores and malls in the coming weeks

Click here http://www.sba.gov/sbasolutions/ to read SBA Solutions on the
Web now.